Handties

We take great pride in the quality and freshness of our flowers. If you believe there is an issue with your order, please contact us as soon as possible so we can assist.

To assess any concerns, photographic evidence of the bouquet or arrangement must be provided within 24 hours of delivery or collection. This allows our team to review the issue and determine the most appropriate resolution.

Please note that any return request must be made by the original purchaser of the order. For verification

To help your flowers stay fresh and beautiful for as long as possible, please follow these simple care tips:

• Trim the stems at an angle before placing your flowers in a clean vase with fresh water.

• Change the water every 2–3 days and re-trim the stems to keep them hydrated.

• Remove any leaves below the waterline to keep the water clean.

• Keep flowers in a cool spot, away from direct sunlight, heat, and drafts.

• Remove any wilted blooms to help the rest of the arrangement last longer.